Haulix Dumpsters
Customer Complaint Resolution Policy
Haulix Dumpsters is committed to responsive customer support and fair resolution of service questions or concerns.
Last Updated: June 2026
Reporting An Issue
Customers should contact Haulix Dumpsters as soon as possible for delivery delays, pickup delays, wrong dumpster size, billing questions, communication concerns, or service quality issues.
Review Process
We review the customer concern, gather relevant details, contact any involved service resources when needed, and work toward a practical resolution.
Possible Resolutions
Depending on the issue, resolutions may include service correction, follow-up coordination, partial refund, full refund, or alternative service arrangements.
Response Time
Most customer complaints receive an initial response within one business hour during normal business hours.
Email: info@haulixdumpsters.com
Phone: (469) 277-7170
Business location: Dallas, TX 75219
Business hours:
Monday-Friday: 7:00 AM-7:00 PM
Saturday-Sunday: 8:00 AM-5:00 PM