Haulix Dumpsters
Refund & Cancellation Policy
This policy explains when customers may be eligible for a full or partial refund and when cancellation or scheduling fees may apply.
Last Updated: June 2026
Full Refund Situations
If a customer cancels before a dumpster provider or delivery resource has been selected and booked, the customer may be eligible for a full refund.
Partial Refund Situations
After an order has been confirmed but before dispatch, customers may receive a refund minus a reasonable administrative fee of up to $25 to cover payment processing, scheduling, and coordination work.
Dispatch And Scheduling Fees
If delivery has been scheduled, dispatched, or coordinated, vendor costs, dispatch charges, payment fees, or other costs incurred by Haulix Dumpsters may be deducted from any refund.
Delivery-Related Cancellations
If a delivery cannot be completed because of blocked access, unsafe placement, inaccurate address information, permit issues, or customer site conditions, additional fees or partial refund limits may apply.
Completed-Service Policy
Once a dumpster has been delivered and the rental service is active, payments are generally non-refundable. Exceptions may be reviewed for service errors, provider failure, or significant documented issues.
Provider Failure
If a service resource cannot complete the requested service, Haulix Dumpsters may arrange an alternative option or issue a full or partial refund depending on the circumstances.
Email: info@haulixdumpsters.com
Phone: (469) 277-7170
Business location: Dallas, TX 75219
Business hours:
Monday-Friday: 7:00 AM-7:00 PM
Saturday-Sunday: 8:00 AM-5:00 PM